Canna Cabana Mobile Application

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Canna Cabana Mobile Application

Privacy Policy Last Updated: May 4, 2026

Cosmo Group LLC, doing business as Canna Cabana ("we," "our," or "us"), operates the Canna Cabana mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.

Information you provide directly:

• Name and email address when creating an account
• Phone number when linking your rewards account
• Messages sent to our AI assistant (RastaMON)

Information collected automatically:

• Device type and operating system
• App usage data and interactions
• Push notification tokens

We use the information we collect to:

• Create and manage your loyalty rewards account
• Sync your in-store purchase history and points balance
• Send push notifications about your daily spin wheel and promotions
• Send transactional SMS messages including verification codes and account notifications
• Provide AI-powered product recommendations through RastaMON
• Improve our app and services

Our App uses the following third-party services:

• Firebase (Google) — authentication and data storage
• Flowhub — point of sale and loyalty points sync
• Anthropic — AI assistant (RastaMON)
• Expo — push notifications
• Plivo — SMS verification and account notifications

When you opt in to receive SMS messages from Canna Cabana by submitting your phone number through our mobile app, you agree to receive transactional and account-related text messages, including:

• One-time verification codes used to link your rewards account
• Account-related notifications (such as confirmation of rewards account activity)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories of personal information (including phone numbers and SMS opt-in data) are excluded from third-party sharing for marketing or promotional purposes.

You may opt out at any time by replying STOP to any text message. To get help, reply HELP or contact us at the phone number listed below. Message and data rates may apply. Message frequency varies.

This App is intended for users who are 21 years of age or older, or valid medical cannabis patients as permitted by Maine state law. We do not knowingly collect information from anyone under 21.

We implement appropriate security measures to protect your personal information. Your account is secured through Firebase authentication with email and password protection.

We retain your account information for as long as your account is active. You may request deletion of your account and associated data by contacting us directly.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Opt out of push notifications at any time through your device settings
• Opt out of SMS messages by replying STOP

If you have any questions about this Privacy Policy, please contact us:

Canna Cabana (Cosmo Group LLC) 216 Wilton Road Unit A, Farmington, ME 04938 Phone: (207) 491-3301

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the date at the top of this page.